Best practice question about knowledge base

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.

Following this thread closely. We are about to face the exact same decision and the replies here are gold.

Strong agree. Good defaults beat a wall of toggles every single time.

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.

Thanks for writing this up. Bookmarking it — the kind of thing I will want to reference again in a month.

Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.