What is the recommended way to handle help desk?

YU Yuki Tanaka há 3 meses Resolvido

I want to do this the supported way rather than hack around it. What is the recommended approach, and are there pitfalls to avoid?

Links to docs welcome if this is covered somewhere.

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Respostas 7

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FI Finn O'Brien

Following this thread closely. We are about to face the exact same decision and the replies here are gold.

EL Elena Petrova

Following this thread closely. We are about to face the exact same decision and the replies here are gold.

NO Noah Bennett

Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.

GR Grace Adeyemi

This deserves more votes. It is a small change with an outsized impact on day-to-day use.

JA Jamal Reed

Strong agree. Good defaults beat a wall of toggles every single time.

SO Sofia Romano

Following this thread closely. We are about to face the exact same decision and the replies here are gold.

GR Grace Adeyemi Aceito

This is expected behavior, not a bug. The guard you are hitting is intentional — it protects against a class of mistakes that used to cause data loss.

If you need the other behavior, there is a documented filter you can hook to override it per site.